Terms & Conditions

All users of this site agree that by using this site they must agree to the following Terms & Conditions. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The content (images & text) are copywrighted under the Copywright laws of the United Kingdom and are the property of Biaya Botanics.

Biaya Botanics shall not be liable for any damage that results in the use of or improper use of products on this website or the performance of the products.

We make every effort to be as accurate as possible on the website, however without any warranties.

All products are shown in GBP and exclude delivery charges.
Delivery charges are clearly shown on the Delivery Page of this website and will be charged in GBP - this will be shown also at checkout.

We deliver goods in accordance with the delivery option selected.  Any timescales given are approximate.
Biaya Botanics does not accept any liability for delayed delivery caused by third parties.
As soon as you have received the goods, you assume all risk.
Upon receipt of the goods you must inspect them.
If part of your order is missing or there is a problem, please contact us immediately.

If you wish to cancel your order before it has been dispatched, please contact us as soon as possible. 
If your product arrives damaged, we ask you to contact us as soon as possible and we will provide you with instructions of how to return the order, including our returns address. We ask you to return the product within 7 days, enclosing a note detailing if you wish us to exchange the product or provide you with a refund. Please also include your order number, address, contact number and email address. We advise you to return the product by tracked courier or Royal Mail Recorded postage and obtain proof of postage. Items lost in transit will not be treated as returned.
We are unable to accept returns unless there is a valid reason - i.e damaged

Please ready our Privacy Policy, which explains use of the information you provide via the website.

Biaya Botanics
20-22 Wenlock Road
N1 7GU

[email protected]